Writing Guide: Understanding your Client's Needs
Better communicate with your clients to create a lasting relationship.
If you want to ask the right questions to better communicate with your clients and to better understand their needs, then you're in the right place.
Does this sound familiar?
You want to be able to identify your client's voice.
You want to understand the client's style.
You want to create a client avatar.
You want to learn your client's goals and values.
If you said yes to any of those scenarios, this resource is for you!
In this resource, you’ll find the questions to ask to better communicate with your clients and to identify your client's voice and your customer's needs!
Ready to ask the right questions?
Simply get your client's to answer the questionnaire to the best of their ability, and you'll gain greater insight into their needs!
Know your audience.
More deeply than they know themselves.
Meet the course creator & your instructor
Hi! I'm Martha.
Growing up in Indiana, I knew I loved three things: people, language, and helping others.
I spent my time in college focusing on words before I started teaching. I taught in middle school, high school, community college, and university settings. For years, I've learned how to use my communication with others to help guide their written voice.
Using those years of experience, I created this resource to help you identify your client's voice and to focus on what matters in connecting with those clients.
Every day, I get to work with people, play with language, and help others, and now, you get to connect with me too.
Get ready to level up your skills with practical questions to help you think about how to connect with your clients.
I'm ready! Are you?